Grievance & Data Request
Use this page to raise a grievance or request help regarding your MR PIPE Rewards account, personal information, privacy, data correction, deletion or other service-related concerns.
01 When to Use This Page
You may contact MR PIPE when you have a concern about your account, personal data, privacy, rewards activity, a transaction, support experience or another issue that requires review.
02 Data Requests
Subject to applicable law and verification requirements, you may request assistance with:
- Access to eligible personal information
- Correction of inaccurate account information
- Deletion of eligible personal information
- Information about how your data is used
- Questions about data retention or account closure
03 Grievances
You can raise a grievance about issues such as:
- Account or profile problems
- Incorrect points or reward activity
- Privacy or data-handling concerns
- Transaction or support-related issues
- Technical problems that remain unresolved
04 How to Submit a Request
Send your request to the MR PIPE support team using the contact details below. Clearly mention that your message is a Grievance or Data Request and describe what you want reviewed or corrected.
05 Identity Verification
To protect user accounts and personal information, MR PIPE may ask for reasonable information to verify the identity or authority of the person making a request.
Do not send passwords, OTPs, UPI PINs, card PINs or other confidential authentication credentials.
06 Request Review
MR PIPE will review requests based on the information provided, applicable program terms, technical records and legal requirements. Additional information may be requested when necessary to investigate or process a request.
07 Data Deletion
If your request specifically concerns closing your MR PIPE Rewards account and deleting eligible personal data, use the dedicated account deletion page.
Account & Data Deletion →08 Privacy Policy
For details about collection, use, sharing, retention and protection of personal information, please review the MR PIPE Privacy Policy.
View Privacy Policy →09 Contact MR PIPE
10 Other Policies
11 Official Support
For general account, rewards or technical assistance, you can also use the MR PIPE Contact & Support page.
Contact / Support →